Warranty Coverage & Terms

All BLANCO CHOICE.All Drink Systems are supplied with a product warranty provided and executed by Great Treasure (Building Supplies) Limited, the authorized distributor in Hong Kong.

This warranty ensures that all systems and accessories as provided in their original packaging will be restored to their original working condition at no cost to you if a manufacturing defect occurs. The BLANCO Warranty is an addition to, and does not affect, your statutory rights provided under Hong Kong consumer protection laws.

The length of the warranty is:

  • Taps & Fittings: 24 months

  • Water Conditioning Units: 24 months

  • Consumables (Filters & CO₂ Cylinders): Excluded

Warranty Start Date & Rules

  • Our Professional Installation: The warranty begins on the date of installation completed by the Great Treasure (Building Supplies) Ltd team.

  • Self-Installation: The warranty begins on the date of delivery.

  • Verification: Great Treasure (Building Supplies) Limited may request proof of purchase or an official proof-of-installation receipt before providing any services.

Warranty services can only be provided by Great Treasure (Building Supplies) Limited Technical Teams.

What’s Included

BLANCO CHOICE.All systems are engineered according to the highest standards of quality and design. If they are used as intended for domestic, private use and experience a technical failure within the warranty period, we will take responsibility and repair or replace them at no cost to you.

This includes:

  • Repair or replacement of defective parts.

  • On-site technician call-out charges and labor costs.

  • Transport and logistics costs for replacement hardware components.

  • A 12-month warranty extension on any replaced or repaired parts only.

What is Explicitly Excluded (Important Limitations)

This warranty applies strictly to systems used in compliance with official operating guidelines. The warranty is voided and does not cover:

  • Defects, leaks, or damages caused by unauthorized third-party installation (installations not managed by Great Treasure under Article 5.1.1).

  • Any damages or water leaks arising from the wear, tear, or structural fragility of your kitchen's pre-existing pipes, valves, or drainage systems.

  • Damage caused by misuse, negligence, lack of basic maintenance, or severe lime-scale/water conditioning build-up due to neglected filter replacements.

  • Systems deployed or utilized for commercial, business, or resale purposes